A delivery fee will be added to each order based on the delivery zip/postal code, for each address. U.S. orders must be received before 1:00 p.m. in the gift recipient's time zone to assure same-day delivery. Orders received after 1:00 p.m. will be delivered the following day. We will try our best to accommodate deliveries at specific times of day, but we cannot guarantee it. Days we do not deliver on in general: Sunday, 4th of July, Thanksgiving, Christmas MAYBE MORE. Our daily cut off time is 1:00 p.m. All orders placed after that time will be delivered the following day if we deliver on that day.
Order Policy :
We cannot guarantee specific flowers in areas other than in our local area, but we can guarantee that your gift will maintain the same quality that we cover with our 100% guarantee satisfaction.
We guarantee 100% satisfaction. If you are not completely satisfied, please contact our Customer Service Department at 503 738-5332 or toll free at 866-671-6665.
Sales Tax Information
Local orders will not be charged sales tax because the state of Oregon does not have a general sales or transaction tax. Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery. If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at 866-671-6665. We are also unable to accept cancellations or change requests via e-mail.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.